The Board of Education understands your health
privacy is important and is committed to implementing the provisions
of the Health Insurance Portability and Accountability Act,
43 U.S.C. 201, et seq. and 45 CFR Parts 160 and 164 (“HIPAA”).
If the covered health care components of the Board’s
Health Plan, the Medical Reimbursement Program Under Flexible
Spending Account Plan or the Employee Assistance Program have
not maintained your health information in a confidential manner
consistent with the requirements of HIPAA, we want you to notify
the Board. You may use the “Complaint of Violation of
Privacy Rights” form to submit your complaint. (PLEASE
NOTE THAT THIS PROCEDURE IS FOR HEALTH ISSUES ONLY. USE OF
YOUR SOCIAL SECURITY NUMBER IS NOT COVERED BY HIPAA.)
Click
for Complaint Form for Violation of Privacy Rights
– Health Plan
Click
for Complaint Form for Violation of Privacy
Rights
– Employee Assistance Program
Click
for Complaint Form for Violation of Privacy
Rights
– Medical Reimbursement Program
Under Flexible Spending Account Plan
Your feedback on the Complaint form will be reviewed in order
to consider remediation and to better protect your rights to
patient confidentiality.
Federal Regulations require that every covered entity must
have an internal process for receiving and evaluating complaints
of HIPAA violations. Typically, such complaints will be the
responsibility of the designated privacy office/officer. The
Board’s HIPAA Compliance Manager is:
HIPAA Privacy Officer
Human Resources Officer
Human Resources Division
Board of Education of the City of St. Louis
801 N. 11th Street St. Louis MO 63101
Telephone (314) 345-2379
Facsimile (314) 345-2650
For Web access: http://www.slps.org/humanresources/benefits.htm
The HIPAA Privacy Officer will review all complaints submitted
in writing or by the electronic form.
The Board’s Complaint form facilitates the reporting
of possible violations. In accordance with HIPAA and the Board’s
HIPAA privacy practices, the Board may not intimidate, threaten,
coerce, discriminate against, or take other retaliatory action
against an individual who has filed a complaint or participated
in the investigation of a complaint.
In addition, a covered entity may not require individuals
to waive their rights to file a complaint as a condition of
the provision of treatment, payment, enrollment in a health
plan or eligibility for benefits.
Individuals who believe that a covered entity
is not complying with HIPAA requirements also may also file
a complaint with the Secretary of the federal Department of
Health and Human Services (DHHS). Currently, the Office of
Civil Rights (OCR) within DHHS has been designated to receive
such complaints. Complaints involving covered entities in Missouri
may be submitted to: |
