• Are you having trouble with your hotspot?  Try the steps below to fix the problem!

    Hotspot 1.) Click on the “Phone” Icon located at the bottom left corner on the main screen

    2.) Click on the pink icon to pull up the dial pad

    3.) Type in ##27263#

    4.) Press “OK”

    5.) The phone will then reset and restart

    6.) The phone will boot up then restart again after several seconds

    7.) If the message appears saying “your device is not activated” just press "OK"

    8.) Turn the hotspot on and you should be able to connect to the internet 


    If you are still having problems, please call (314) 345-5757 or email techhelp@slps.org