Stay Connected: Support Resources for Families
The District's hotline for general questions is 314-437-8430.
WHERE TO TURN FOR HELP:
- The United Way of Greater Missouri (UW) has put together a resource page for families who need assistance with utilities, meals, senior services, and much more. You may also call 211 to connect with UW.
- Ameren Missouri has partnered with UW to create the Coronavirus Income Relief Program.
- Missouri Department of Health and Senior Services COVID Line: 877-435-8411
- Stray Rescue is opening its doors as a pet food pantry, providing a bag of pet food for anyone in need.
- BJC is providing these Resources for Financial Assistance.
- Legal Services of Eastern Missouri is available to assist with civil legal assistance. Their intake department is available from 8:30am to 5pm, M-F, at 314-534-4200 or toll-free, 800-444-0514. An online application is also avaialble 24/7: www.lsem.org/get-help-now.
FOOD STAMPS (PANDEMIC ELECTRONIC BENEFIT TRANSFER):
- An application is being developed to provide a meal-replacement benefit through SNAP under the Families First Coronavirus Response Act of 2020. The Missouri Department of Elementary and Secondary Education (DESE) will share details as soon as they are available. Read more from USDA about the Pandemic EBT here. DESE has worked with the Department of Social Services (DSS) to update the DSS Family Support Division recording and the information being shared about P-EBT. This message previously instructed families to contact their local school district. However, this was incorrect information. The message has been revised to say the following: “This benefit is not yet available. You will be contacted to apply when applications are available.” For questions, call 855-FSD-INFO or 855-373-4636, M-F 6am to 6pm, Saturday 8am to 5pm and Sunday 10am to 3pm.
FREE MEALS (SAINT LOUIS SCHOOLS' PANDEMIC MEAL PLAN):
- The District has partnered with the City of St. Louis and area charter schools to distribute free meals to students M-F, 8am to noon.
- A flyer for distribution is available here: English ♦ Spanish ♦ French ♦ Dari ♦ Nepali ♦ Swahili ♦ Arabic ♦ Vietnamese
- Any parent of a child who does not have access to the internet can contact Charter/Spectrum at 844-488-8395 to receive free access for 60 days. This promotion is for households with K-12 or college students.
- AT&T is also temporarily providing free internet access to new Access customers and expanding eligibility based on income and participation in the National School Lunch Program or Head Start.
- The Missouri Child Abuse/Neglect Hotline is available to report any suspicions of child abuse or neglect. Call 800-392-3738.
- The National Child Traumatic Stress Network has resources for helping children and families cope with social distancing and to prevent panic. NCTSN's parent/caregiver guide to help families cope with COVID-19 is available here.
- Additionally, the CDC has published guidelines on how to talk to children about COVID-19.
- PBS KIDS for Parents offers information, activities, and tips for parents, including this resource on "How to Talk to Your Kids About Coronavirus."
MENTAL HEALTH SERVICES:
- BHR (Behavioral Health Response) offers confidential telephone counseling to people in mental health crises, as well as mobile outreach services, community referral services and critical incident stress management: 314-469-6644, bhrstl.org
AVOIDING COVID-19 SCAMS:
- Unfortunately, some people are taking this opportunity to scam others while they are vulnerable. BJC offers these tips to avoid scams during this time. However, please note, the District is sending robocalls to families and staff to keep them updated on new developments and resources. Please DO listen to robocalls from SLPS.